Partner Portal Release 2.2
  • https://mspnocsupport.com   |   10th January, 2012

    Valued Partner,

    Wish you a very happy new year – 2012!   NetEnrich is excited to announce the rollout of version 2.2 of our Partner Portal.  The N-Care agents will also be upgraded to the latest version by end Jan 2012.  The following is a review of the portal enhancements that you can expect after these upgrades are rolled out across all managed devices and the Partner portal.

    1. New Device Details Report:

    NetEnrich is happy to make available a new “Device Details Report” for download via the portal.  It is a customizable, on-demand,  report that provides visibility on several key aspects of every managed windows device within a customer environment.   Please review report format, validate contents and send your feedback and comments toProduct.Management@netenrich.com.  (An annotated report with details is available at >> Reports >> Device Inventory >> Device Details Report >> Know you report link)

    2. Warranty Details on managed devices:

    Warranty details on physical servers and workstations have been added into the Partner Portal and are visible within the Hardware tab on the Device home page.  This data is available for some of the managed devices, at this point.

    3. Device tree display of discovered devices:

    Devices discovered (in the defined scan profile), but not currently managed will be presented in the device tree under a special category called “Discovered”.     This allows you to identify the unmanaged devices in the customer network and add subscribe to managed services on these as well.

    4. Minor bug fixes:

    Several minor bug fixes have also been incorporated into this release.  These are available after the N-Care agent has been upgraded to the latest version:

    • Windows 7 Service pack is now listed correctly.
    • All the applications installed on the managed device are listed in the portal.

    Best regards ,

    Product Management Team

    About NetEnrich:

    NetEnrich offers infrastructure, enterprise, cloud and data center IT managed and professional services to the IT channel for a better way to grow an IT services business. The company’s innovative remote and comprehensive suite of IT services (IT-as-a-Service) gives solution providers and MSPs instant access to expert, certified IT engineers, proven ITIL processes and an ISO27001 certified, network operating center (NOC) at a much lower cost than full-time resources. Partners purchase NetEnrich IT-as-a-service on a monthly or hourly basis to enhance or augment their IT capabilities; some choose to resell NetEnrich directly to their end customers. Visit us at www.netenrich.com, on Twitter@NetEnrich or call us at 408-436-5900.

    ©2011 NetEnrich. All rights reserved.


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